This summer I taught an online course for the University of Dayton School of Law entitled “Unbundling and the Future of Legal Services”. My 14 law students were required to read Richard Susskind’s End of Lawyers?: Rethinking the Nature of Legal Services and chapters from my books on unbundling and virtual law practice, along with podcasts and other digital materials throughout the course. The course was held completely online three nights a week. The students could see me on live video feed and I also shared my desktop with them to go in and out of different technology applications.
Aside from discussing the materials we were reading, the most practical teaching experience came from the use of our virtual law firm simulation. I created a virtual firm for the class by importing pretend contacts into the Total Attorneys’ platform and creating existing case files for several of those contacts.
Each student in the course was a member of the virtual firm. We assumed general competency in all practice areas and set our jurisdiction as only “licensed” in Ohio. As part of their grade, each student at some point in the course had to put themselves in the shoes of a prospective online client with a legal need. They had to register through the client portal and request legal services online from the firm. This gave them the opportunity to experience the process from the client’s perspective, but also gave us new material as a firm to discuss during class time. I also set up a few ethics or malpractice issues in the cases for the students to handle particular issues we were discussing in the course materials, such as jurisdiction and conflicts checks, UPL, choosing when to unbundle online and when to refer the matter out, etc.
I was impressed with the creativity of many of the students on the virtual firm simulation. (more…)