Tag: securely discuss legal matters online

  • How Does a VLO Fit In With the Paperless Law Office Tech Trends?

    This is an excerpt from a post I made on the VLOTech website explaining how a virtual law office (VLO) fits into the trend of attorneys using technology to create more paperless law offices. As more of VLOTech’s clients go live with VLOs across the nation, the examples of virtual law practices will be clear. In the meantime, I’m saying forget about thinking outside the box to understand the virtual law office concept. Just don’t get in a box in the first place.

    In the past two years, the legal profession has seen the introduction of several web-based law practice management tools. These web-based systems focus primarily on time and billing management for attorneys. Separate systems are devoted entirely to online case management. Many attorneys seeking to have “paperless” law offices are creatively combining different web-based applications with software products, such as Adobe, to create a more digital law practice.

    VLOTech strongly supports this movement by the legal profession to use the most current technologies to provide better services to clients and to create more productivity and balance in the lives of legal professionals.

    Where do completely virtual law offices fit into this trend?

    To understand what VLOTech and it’s attorneys are envisioning and practicing, think one step beyond web-based practice management systems and tools. Look at the way other businesses successfully function in virtual reality worlds and how avatar-based forms of communication are breaking down the barriers of geographic location and economic limitations. Less extreme, think about how many people handle all of their banking and financial matters completely online without ever walking into a brick & mortar bank building to chat confidentially with a financial consultant. A virtual law office capitalizes on the secure web-based technology available to create the infrastructure of an attorney’s law office online. VLOTech provides the technology and each individual attorney or law practice uses it to design the virtual law practice that meets their needs.

    By the basic definition, a completely virtual law office (VLO) is a professional law practice that exists online through a secure portal and is accessible to the client and the attorney anywhere the parties may access the Internet. A VLO provides attorneys and clients with the ability to securely discuss matters online, download and upload documents for review and handle other business transactions in a secure digital environment. With a VLO, an attorney’s clients benefit from the convenience and accessibility. The attorney benefits from the flexibility of a virtual law practice, an online client and revenue generating software, and lower overhead associated with setup and maintenance of a nontraditional law office.

  • Setting Up a Virtual Law Practice

    I asked my readers in a recent post to let me know what their top questions were regarding virtual law practice.

    One reader writes:

    “Is there a software solution that can be installed out of the box that would work well for a virtual practice, or does someone have to find someone with programming expertise to set up the website? What software do you use for your virtual practice?”

    Since I don’t know of any “out of the box” products that can create a completely virtual law office, I thought I would explain exactly what a virtual law office is and how it operates with the VLOTech, Web 2.0 application which is what I use to operate Kimbro Legal Services.

    The definition of virtual practice has evolved with the technology we have available to us and will continue to do so. VLOTech clients either have a law office website in place or VLOTech refers them to Grant Griffiths at G2WebMedia.com whose services may set up a virtual law office website with blog functionality. The VLOTech application is then integrated into the attorney’s vlo website. Unlike packaged software that you have to install on your PC, VLOTech is a hosted system. Read up on Web 2.0 apps or SaaS for more details. The VLOTech website also has more information about the product and faqs.

    By the basic definition, a completely virtual law office (VLO) is a professional law practice that exists online through a secure portal and is accessible to the client and the attorney anywhere the parties may access the Internet. A VLO provides attorneys and clients with the ability to securely discuss matters online, download and upload documents for review and handle other business transactions in a secure digital environment. With a VLO, an attorney’s clients benefit from the convenience and accessibility and the attorney benefits from the flexibility of a virtual law practice, an online client and revenue generating software, and lower overhead associated with setup and maintenance of a nontraditional law office.

    It is important to distinguish a professional VLO from the many online websites selling legal documents and from rented “virtual,” physical offices. A VLO provides direct and personal communication between an attorney and a client rather than “form generated,” unbundled legal documents for sale and purchase by the public. Communication by email does not constitute a virtual law practice even if sent through a law firm’s website. Email is limited as a method of transacting business and is typically unencrypted, and therefore, not a secure method of handling sensitive attorney/client data.

    Physical office space rented out to an attorney to meeting with clients when scheduled for a monthly fee is also often referred to as a “virtual” law office. While this arrangement allows the attorney to work from a home office and meet with clients in a shared office space, the program does not use technology to operate the functions of a law office or provide an online interface to obtain and work with clients.

    Previous hesitation by legal professionals regarding “elawyering” or the practice of law online centered around technology that was limited in both protecting the security of sensitive attorney/client data and in allowing for adequate communication between the attorney and his or her client. As Web 2.0 and web-based applications continue to evolve, the definition of a virtual law practice will need to adapt at the same pace. While the software applications & technology used to create a VLO may update continuously, the public demand for online access to legal services will sustain the VLO method of practicing law. However, it will remain the responsibility of the individual virtual law practitioner to stay current with the security concerns related to the technology used for the VLO and to maintain strong ethics and professional conduct when practicing law online.

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