Virtual Law Practice

Tag: convenient legal services

  • NC Bar Ethics Committee Reviews Cloud Computing Inquiry

    For some reason, a firm here in my home state decided it was in their best interest to ask permission of the NC State Bar before using a SaaS product.  *really big sigh*  So now those of us who have been using SaaS applications for years for everything from email, tasks and calendaring to delivering legal services online now have about one week to step forward to provide comments related to the inquiry. 

    The question posed was:  

     Is it within the RPC for an attorney/law firm to use online (“cloud computing”) practice management programs (e.g., the Clio program) as part of the practice of law?  These are instances where the software program is accessed online with a password and is not software installed on a computer within the firm’s office.

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  • When Client Service a Priority – The Rest Will Follow

    This is from a post on Wired GC, a well written blog run by a business and tech savy attorney in the midwest. He’s commenting on a British law firm’s use of technology to make their clients’ lives easier. I will have to agree with his statement. I’m finding that clients also believe that the level of service that comes from retaining legal services through an online law office, while not as personal in the traditional sense perhaps, is more affordable and convenient for certain transactions.

    “I can see enlightened law firms offering more of these online options for clients. They could be priced on a per-use basis (good), offered on flat-fee basis (better), or even free for clients on a retainer scheme for more complex work (perhaps best).

    If one of the law firms I use sent me a link to an online solution that could deliver quality work quicker at a lower cost, I would fall out of my chair. Why? Because it would mean this firm is thinking about solving my problems and not just about raising revenues. With a bit more focus on the former, the latter may be more likely.” [emphasis added]

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