This week I was honored to provide a plenary presentation at this year’s Legal Services Corporation’s Technology Initiative Grants (TIG) conference in Albuquerque. The title of my talk was “Going Virtual to Expand Access” and my purpose was to provide the attendees with an overview of how private practice lawyers and law firms are using technology to delivery legal services online.
I discussed the current state of the legal marketplace, where it is heading, and the changing expectations of clients in a more Internet-driven world. At the end, I posed a few questions for the audience that we then took into a break-out session. Marc Lauritsen joined us virtually to brainstorm these issues. The questions I posed for legal services organizations were:
How will you:
– Identify candidates for online delivery?
– Match lawyer volunteers with prospective online limited scope matters?
– Integrate online delivery methods?
– Address technology and security concerns in serving clients online?
– Use tech to collaborate with private practitioners, law schools, and legal SaaS providers to increase access to justice? (more…)