Updated November 6, 2012 (some items on the list now include iPad or other mobile device apps)
In the appendix of my book, I mention a list of current SaaS and other cloud computing service providers with products that may be used in the delivery of legal services online. I’ve posted some of these companies below. There are more coming out every month, and I welcome suggestions for new ones to add to the list.
I have not personally used all of these products or services, but have read reviews or taken trial runs or demos for most. They are in no particular order. It is also difficult to categorize them perfectly because many contain multiple features or differ in how the classify their products and services in the market.
Time, Billing & Invoicing
Credit Card Processing
Case & Client Management
HotDocs User (part of HotDocs Suite 10 out this summer)
Virtual Law Office Platforms
Products with Secure Client Portals
Online Document storage/Backup
Probono Legal Services Support
Expert System/Decision Making Tools
Coming Soon: A list of companies marketing directly to consumers that provide platforms for lawyers to delivery online legal services and market their firms.