Imagine shopping for your groceries and remembering that you needed to check in with your attorney regarding the status of your divorce case. You find a private legal services booth and step inside. You touch a few buttons on the computer tablet attached to the kiosk and a video of a receptionist who works for your law firm comes online to take your request. A few minutes later you chat with your attorney face to face via web conferencing and log off.

The ABA Standing Committee on Ethics and Prof. Responsibility has published a new ethics opinion, Formal Opinion 11-459 “Duty to Protect the Confidentiality  of E-mail Communications with One’s Client”. I didn’t see this one coming, but I think it’s a move in the right direction. The situation described in the opinion relates to when an attorney has [...]

Last week The Law Society of British Columbia’s Cloud Computing Working Group published online a report with recommendations regarding the use of cloud computing by legal professionals. Recommendations included in the report include: 1)      Guidelines to help lawyers conduct due diligence in researching a technology providers and cloud-based solution.  (The report refers to “third party [...]

South Carolina has published a new Formal Ethics Opinion 11-05 about attorney’s using services, such as Groupon, to offer discounts and deals on their legal services. To my knowledge, the ethics opinion is the first from a state bar that is specifically related to this topic. The question posed in the opinion is: Does a [...]

The Ethics Committee at the North Carolina State Bar voted to send the proposed formal ethics opinion 6 (FEO 6), entitled ”Subscribing to Software as a Service While Fulfilling the Duties of Confidentiality and Preservation of Client Property” back to the subcommittee to reconsider responses they received to inquiries #1 and #2. Both of these inquiries contained worrisome [...]

The ABA Commission on Ethics 20/20 has published for comment its draft proposals on Lawyer’s Use of Technology and Client Development.   Proposed changes relate to Model Rules 1.18 (duty to prospective clients), 7.2 (advertising) and 7.3 (direct contact with prospective clients). Overall, the Commission concludes that no new restrictions need to be added to a [...]

The following guest post was written by John Wires.  John is part of the Foredex initiative to have all lawyers in Ontario connected online. He practices corporate commercial litigation at Wires Jolley LLP (www.wiresjolleyllp.com) in Toronto. I read about this project and was impressed with its broad implications for virtual law practice and greater access to justice in Canada. [...]

I love SaaS.  I depend on SaaS to operate my virtual law office.  I support an attorney’s right to choose their own practice management tools and make their own business decisions whether it’s in the cloud or in a filing cabinet.  But there are responsibilities that come along with choosing any practice management system and [...]

UPDATE: CHECK OUT THIS POST by Erik Mazzone, Director of the Center of Practice Management at the NC Bar Association, on his Law Practice Matters blog.  Erik is concerned that the proposed opinion will limit the cloud-based vendors that attorneys in NC can use based on the location of their servers.  While most legal SaaS [...]

The New York State Bar Association published its Report on the Task Force on the Future of the Legal Profession on April 2, 2011. Written for the practitioner rather than the IT consultant, the report provides suggested guidelines for the adoption of technology solutions as well as a discussion of current trends. The report devotes [...]