A new hybrid of legal service delivery has launched this week with the opening of the LegalForce storefront in Palo Alto. The delivery model combines online services with the customer service of a traditional store front operation complete with a network of lawyers who charge a flat rate of $45 for 15 minutes of legal advice.

I’m pleased to share the news that the virtual law firm I joined last spring, Burton Law LLC, has won a Legal Technology News 2012 Innovation Award in the category of Most Innovative Use of Technology in a Small Law Firm.

Yesterday was a productive day of brainstorming at New York Law School which is hosting the 2012 Twelfth International Conference on Substantive Technology in Legal Education and Practice (SubTech). Topics discussed at the roundtable included Automation of Legal Work,
The Nature of the Current and Future Legal Profession, Technology and the Law School Predicament and Re-Invention.

I’ll confess that I use WebMD’s symptom checker way more than I should.  Sometime it’s to reassure myself that the situation does not warrant a trip to the doctor’s office.  I like the user interface – the fact that I don’t have to come up with a multitude of keywords for symptoms, but can just scroll [...]

Darryl Mountain, a fellow member of the ABA eLawyering Task Force, has just published “An Update and Reconsideration of Chrissy Burns’ ‘Online Legal Services-A Revolution that Failed?’” in the European Journal of Law and Technology, Vol. 1, Issue 3, 2010.   If you haven’t yet read Chrissy Burns’ article which she published as her PHD Dissertation in [...]

Updated November 6, 2012 (some items on the list now include iPad or other mobile device apps) In the appendix of my book, I mention a list of current SaaS and other cloud computing service providers with products that may be used in the delivery of legal services online.   I’ve posted some of these companies below.  There [...]

During yesterday’s ABA ELawyering Task Force call, we discussed the recent settlement agreement entered into by LegalZoom and the Washington State Attorney General’s Office. In an Assurance of Discontinuation, the online legal services company must not state in advertising to the public that its services are less expensive than those of a law firm without [...]

The September issue of the Technology eReport from the ABA GP, Solo and Small Firm Division has a feature article on elawyering written by virtual lawyering pioneer, Richard Granat.  The article is entitled “Doing Law on the Web: eLawyering for Competitive Advantage” and provides an introduction to elawyering or virtual lawyering, but also goes into [...]