Delivering Legal Services Online

mic

Podcast: How to Provide Client Hand-holding in Virtual Law Practice

Last month I joined in on a podcast for the ABA Journal with reporter Stephanie Francis Ward, Michelle Crosby, founder of Wevorce, and Fred Rooney, Director of Touro Law Center’s International Justice Center for Post-Graduate Development. The topic was “How do you provide client hand-holding if you run a virtual firm?” ...READ MORE
connected

Online Legal Services Gets a Boost from ABA & Rocket Lawyer Partnership

I was surprised and happy to hear the news today that the ABA announced its partnership with Rocket Lawyer on a pilot project to help match up ABA members with online clients. I’ve been researching and writing about lawyer collaboration with branded networks like Rocket Lawyer for the past couple of years with a focus on ethics issues and best practices. I wrote a book about the best practices for lawyers who wanted to work with these companies and make connections with clients through them. ...READ MORE
play

Top Take-Aways from GSummit for the Legal Profession

I attended GSummit in San Francisco this week. (The “G” stands for gamification.) This annual conference looks at ways to increase user engagement through gamification and games. With all of the online “noise” surrounding us and the invasiveness of mobile technology pulling people in many different directions, no industry – not even the legal profession – is immune from the problem of getting the public’s attention long enough to convey a message. ...READ MORE
book pic2

Second Edition of Virtual Law Practice Book

I am updating the second edition to the Virtual Law Practice book that I wrote back in 2010. The book pretty much needs to be completely re-written based on the way that technology has changed since I wrote about the set up of online delivery in law firms only four years ago. I am expanding the book to include my newer experiences working with law firms and lawyers to integrate online delivery of legal services into different law firm business models. ...READ MORE
cloud

ABA Journal Article on Virtual Practice

The ABA Journal published an article entitled “Lawyers’ definitions of virtual practice vary, but not when it comes to finding success”. The article runs through the different definitions of virtual law practice and the wide variety of ways that lawyers are choosing to deliver legal services online. ...READ MORE