Delivering Legal Services Online

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Practicing Law Online Ebook

Here is the revised version of the Practicing Law Online ebook, which I first released in 2008 and updated in 2010. This revised edition of the ebook examines different business models for virtual law firms and goes beyond solos and small firms to apply the concept of virtual practice to larger firms and in-house legal departments. The ebook walks the reader […] ...READ MORE
IssuesPaperFeedback

Commission on Future of Legal Services Seeks Feedback

I was honored to be asked to participate in the ABA President’s Commission on the Future of Legal Services this year and next. This Commission is calling for Issues Paper feedback now through December 10th. For my legal tech friends and colleagues, if you have something to say, now is a good time to get it on the […] ...READ MORE
AvvoAdvisor

Consumer Law Levels Up

Two new options for consumer legal services entered the market in the past week. They are different in nature, but both provide alternatives for legal assistance and guidance. Both include different levels of legal guidance from licensed lawyers and some elements of self-help and unbundling of legal services. My stance on that has been that […] ...READ MORE
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Podcast: How to Provide Client Hand-holding in Virtual Law Practice

Last month I joined in on a podcast for the ABA Journal with reporter Stephanie Francis Ward, Michelle Crosby, founder of Wevorce, and Fred Rooney, Director of Touro Law Center’s International Justice Center for Post-Graduate Development. The topic was “How do you provide client hand-holding if you run a virtual firm?” ...READ MORE
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Online Legal Services Gets a Boost from ABA & Rocket Lawyer Partnership

I was surprised and happy to hear the news today that the ABA announced its partnership with Rocket Lawyer on a pilot project to help match up ABA members with online clients. I’ve been researching and writing about lawyer collaboration with branded networks like Rocket Lawyer for the past couple of years with a focus on ethics issues and best practices. I wrote a book about the best practices for lawyers who wanted to work with these companies and make connections with clients through them. ...READ MORE
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Top Take-Aways from GSummit for the Legal Profession

I attended GSummit in San Francisco this week. (The “G” stands for gamification.) This annual conference looks at ways to increase user engagement through gamification and games. With all of the online “noise” surrounding us and the invasiveness of mobile technology pulling people in many different directions, no industry – not even the legal profession – is immune from the problem of getting the public’s attention long enough to convey a message. ...READ MORE
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Second Edition of Virtual Law Practice Book

I am updating the second edition to the Virtual Law Practice book that I wrote back in 2010. The book pretty much needs to be completely re-written based on the way that technology has changed since I wrote about the set up of online delivery in law firms only four years ago. I am expanding the book to include my newer experiences working with law firms and lawyers to integrate online delivery of legal services into different law firm business models. ...READ MORE