Here is a working paper I wrote that looks at ways to increase online engagement between the public and legal professionals using gamification for the purpose of increasing access to justice. This is the last of the research and writing I have produced this year during my Stanford Law Fellowship. I hope someone out there takes this research and the case studies and puts the information to good use. The working paper will be refined and become part of a white paper series for the ABA Commission on the Future of Legal Services later in the year. I am open to suggestions and collecting other case studies for this paper.
I posted my other draft paper on Gamification in Law Firms a couple weeks ago. There is more work to be done in this area and it involves multidisciplinary collaboration. Hopefully these two papers will provide a good starting point for those interested in the actual development of gamification strategies within the legal profession – whether for access to justice or for internal improvement of the law firm environment.